Kiss Bow or Shake Hands - Expanded Edition contains the following information from all our highly-reviewed books, as well as all articles and studies we do each year.

  • Business Practices (appointments, negotiating, entertaining, etc.)
  • Protocol (greetings, titles, gestures, dress, etc.)
  • Cultural Overview (cultural origins, demographics, etc.)
  • Cognitive Styles (thought processes, behaviors and beliefs)
  • Religious and Social Influences on Business
  • 5 Cultural Tips
  • Historical Chronology
  • Quotations
  • Literature
  • Holidays
  • Cultural I.Q. Quizzes
  • Articles we write for Industry Week, OAG Frequent Flyer, American Way, SwissAir, CEO Magazine
  • Gift - Giving Services

In addition, 37 countries contain expanded content from our book:
Dun & Bradstreet's Guide to Doing Business Around the World (revised):
 

  • Demographics
  • Economic Overview
  • The 5 largest businesses
  • Comparative Data (GDP growth, trade flows, etc.)
  • Country Risk
  • Monetary Policy
  • Trade Policy (Tariffs, etc.)
  • Import Licensing
  • Import Taxes
  • Protection of Intellectual Property Rights
  • Foreign Investment Climate
  • Political Leaders, Parties, and International Organizations
  • Political Influences on Business
  • Contacts & Website Links
  • Passport and Visa Requirements
  • Cultural Notes

A Kiss, Bow or Shake Hands: Expanded Edition site license provides unlimited usage, download, and print capacity company-wide. It is updated at least twice yearly, and can be easily modified to include client logos, data, or customized modules. There is an annual maintenance agreement.

See a demo of Malaysia

 

In addition to our Kiss Bow reference tools, Getting Through Customs conducts seminars on intercultural communications, and employs the authors of many popular books including:

Kiss, Bow or Shake Hands:
How to Do Business in Sixty Countries

and

Dun & Bradstreet's Guide
To Doing Business Around the World